Last updated: August 7, 2025
At StarCryptoNews, we are committed to delivering accurate, timely, and valuable cryptocurrency news and insights. Since our products are entirely digital and instantly accessible, we have created this Refund Policy to clearly define the terms under which refunds may or may not be provided.
1. General Policy
All purchases made on StarCryptoNews.com — including premium memberships, exclusive content, and digital downloads — are non-refundable once access has been granted or content has been delivered.
2. Eligibility for Refund
You may be eligible for a refund under the following exceptional circumstances:
- You were charged multiple times for the same service or subscription.
- You encountered a technical issue on our end that prevented you from accessing the content for more than 72 hours.
- Your subscription was auto-renewed after you had already submitted a cancellation request (proof required).
All refund requests must be submitted within 7 days of the transaction.
3. Non-Refundable Situations
Refunds will not be granted in the following scenarios:
- You changed your mind after purchase.
- You accessed or consumed the content and later decided it was unsatisfactory.
- You failed to cancel your subscription before the renewal date.
- You did not use your subscription but had full access during the active period.
4. How to Request a Refund
To request a refund, please Contact Us and include the following:
- Your full name and the email used during purchase.
- The date and amount of the transaction.
- A brief explanation of the issue.
We aim to respond to all refund requests within 5 business days.
5. Changes to This Policy
StarCryptoNews reserves the right to update or change this Refund Policy at any time. Changes will be reflected on this page along with the updated effective date. We recommend reviewing this page periodically.